Privacy:

Productivity Australia (PA) values its customers and respects their privacy. We collect customer information and details in an effort to improve our service, experience, provide best value and to maximise our communication effort with you.
We understand and recognise that we must maintain and secure this information responsibly. We do not sell or rent or provide the information you give us on-line to any other party without your express permission to do so.

Collection of Information :

We collect the information you give us when completing on-line registrations, forms and documents.
We process this information only for specific and limited purposes and include the following:

• Contact regarding new services or changes to services or arrangements.
• For requesting information.
• To market and promote our services, products and items.
• To provide invitations to special and public events.
• To keep you informed of what is happening in business and industry.

Removal from our Data Base

If at any time you wish to be removed or do not want to receive specific information or contact from us please send an email with your request in the subject line and we will respect your wishes by removing, editing or correcting the situation.

Terms and Conditions:

1. When we receive a service agreement or registration application, a company order or payment, you thereby consent and agree to be bound by the terms and conditions of this document. You further agree to pay us the full service or course fee or, subject to our agreement, to make regular installment payments as agreed in writing until we are paid in full.
2. Express Service – should you wish to fax, scan and email your registration or service agreement to Productivity Australia, simply complete the enrolment application with details of your credit card.
3. The course materials that will be supplied are for your use only and are copyrighted. Reproduction or distribution in any form or by any means without the prior permission of the publisher and author is prohibited. We reserve the right to withhold further supply of course materials in the event you fail to make payment as agreed.
4. Should you wish to cancel your service agreement or enrolment prior to commencement or completion of the service or training, you may do so, but a cancellation fee will apply and may be as much as the full cost of the service or training and this is at the total discretion of Productivity Australia and their staff.
5. Service and training agreements have a time limit. Clients and participants may set their own timetable for completing the agreed service or training within the original time agreement. Productivity Australia reserves the right to negotiate a variance to the original agreement or contract if the original agreed time limit is to be exceeded during the providing of services and training support.
6. By electing to pay by installments, you are effectively agreeing to make regular consecutive payments as agreed in writing, irrespective of the time you take to commence or complete the contracted service or training, and irrespective of changes in personal circumstances. If you fail to make payment on time as agreed, or are otherwise in breach of any of the terms and conditions of these conditions, Productivity Australia may, at our sole discretion, immediately elect to cancel any installment payment plan. By defaulting any agreement or these terms and conditions, you agree, the balance of all fees and charges shall become immediately due, and you agree to make payment of the balance, including any further administrative charges or expenses incurred within 7 days of demand from Productivity Australia, pursuant to the terms of this agreement.
7. By returning an application or service agreement, you authorise us to conduct credit checks with relevant reporting agencies at our discretion.
8. We reserve the right to levy, deduct or recover, and you agree to pay, any and all administrative charges and expenses incurred, or to be incurred, as a result of any breach of the terms and conditions herein, including, but not limited to, failure to keep us informed at all times of your correct and current contact details, failure to ensure that sufficient funds are available to meet installment payments, and any failure by you to make payment, or to make payment on time with respect to installment payment plans. You agree that your details may be given to credit reporting and/or collections agencies. You further agree that you are liable for, and will pay, any reasonable costs, including 3rd party costs incurred on account of any recovery action taken as a result of your failure to make payment as required.

9. Note: All services, finance, products, items, training, workshops and courses are priced in Australian Dollars.

10. We reserve the right to change, to add, amend or substitute any materials, information, training, staff members or contractor partners at any time.